HUMAN CAPITAL DEVELOPMENT
TRAINING OBJECTIVES
HARTA’s structured trainings are critical in developing our human capital with following objectives :
1. Increase productivity :
- Kowledge and practices in time management techniques that can help them work more efficiently and effectively.
- Help them work more collaboratively and improve teamwork.
- Minimize the number of errors and mistakes in the workplace which relate to their tasks.
2. Improve customer satisfaction:
- Improve the employees with training that enhances their communication and interpersonal skills, allowing them to build better relationships with customers.
- Provide the necessary knowledge how to handle customer complaints effectively and professionally.
- To ensure that employees are able to deliver high-quality service consistently and meet customer expectations.
3. Reduce turnover and improve employee retention:
- Equip employees with training that enhances their skills and abilities, allowing them to take on new roles and responsibilities within the company through our reskilling and upskilling training programs.
- To ensure that employees are engaged and motivated by providing training that enhances their job satisfaction and helps them feel valued.
- To provide employees with training that enhances their work-life balance and helps them manage stress and avoid burnout.
4. Eradicate business risk and associated costs:
- Ensure employees have the necessary knowledge and understanding the company’s policies and procedures, reducing the risk of costly legal or financial penalties resulting from noncompliance.
- To provide employees with safety training that teaches them how to identify and prevent workplace hazards, reducing the risk of accidents and associated costs.
- Provide soft skills that employees require to succeed in their job roles which include communication skills, teamwork, leadership, time management, and problem-solving skills that can build better relationships with their colleagues, communicate effectively with clients, and deliver high-quality work.
Certification and Strategic Alliances:
In our effort to add value and recognition to our training programs, we have appointed Sentrax Academy Sdn Bhd, our training consultant, to collaborate with reputable local and international learning institutions such as, Putra Business School (University Putra Malaysia) and City & Guilds (UK).
HUMAN CAPITAL DEVELOPMENT
TRAINING OBJECTIVES
HARTA’s structured trainings are critical in developing our human capital with following objectives :
1. Increase productivity :
- Kowledge and practices in time management techniques that can help them work more efficiently and effectively.
- Help them work more collaboratively and improve teamwork.
- Minimize the number of errors and mistakes in the workplace which relate to their tasks.
2. Improve customer satisfaction:
- Improve the employees with training that enhances their communication and interpersonal skills, allowing them to build better relationships with customers.
- Provide the necessary knowledge how to handle customer complaints effectively and professionally.
- To ensure that employees are able to deliver high-quality service consistently and meet customer expectations.
3. Reduce turnover and improve employee retention:
- Equip employees with training that enhances their skills and abilities, allowing them to take on new roles and responsibilities within the company through our reskilling and upskilling training programs.
- To ensure that employees are engaged and motivated by providing training that enhances their job satisfaction and helps them feel valued.
- To provide employees with training that enhances their work-life balance and helps them manage stress and avoid burnout.
4. Eradicate business risk and associated costs:
- Ensure employees have the necessary knowledge and understanding the company’s policies and procedures, reducing the risk of costly legal or financial penalties resulting from noncompliance.
- To provide employees with safety training that teaches them how to identify and prevent workplace hazards, reducing the risk of accidents and associated costs.
- Provide soft skills that employees require to succeed in their job roles which include communication skills, teamwork, leadership, time management, and problem-solving skills that can build better relationships with their colleagues, communicate effectively with clients, and deliver high-quality work.
Certification and Strategic Alliances:
In our effort to add value and recognition to our training programs, we have appointed Sentrax Academy Sdn Bhd, our training consultant, to collaborate with reputable local and international learning institutions such as, Putra Business School (University Putra Malaysia) and City & Guilds (UK).